Covid 19 Cleaning & Safety Protocol

Caring for our guests and employees is always our priority

While we constantly maintain high standards of hygiene at UCC Summer Beds, we have implemented additional measures in response to Covid 19.  The following health and safety guidelines represent best practice for the hospitality industry, in accordance with Failte Ireland, The Health Service Executive and The Irish Self Catering Federation.

 1. Physical distancing  

Physical distancing measures will be implemented throughout each apartment complex in all common areas and reception areas.  There is also signage in place throughout our premises.

 2. Increase cleaning and disinfecting

Cleaning and disinfecting frequency has been increased in all common areas, paying attention to high-touch items, such as door handles, staircase banisters and elevator buttons.  We have also implemented detailed procedures for sanitising guest apartments and bedrooms including all touch points, eg, remote controls, light switches, door handles.

 3. Protective screens

We have installed protective screens at each Reception desk to ensure safety of our guests and staff members.  Social distancing markers are in place in all common areas and staff members will be provided with personal protective equipment, if deemed necessary. 

 4. Sanitizing stations

Alcohol-based hand sanitizing stations are available in all the public areas and gloves will be provided to guests in each Reception area, if requested.  

 5. Door Seals

A door seal will be displayed to confirm that the apartment has been fully cleaned and sanitised prior to guest arrival. 

 6. Linens

We will ensure that all linens and towels will be washed at a high temperature for optimal disinfection.

 7. Express check-in and check-out

Guests will be asked to process payment prior to arrival to allow for a speedy checkout.  We will provide clean and disinfected key cards upon check-in.  We will provide an express check-out process to minimize contact with staff members.  Cash-free methods of payment will be provided.

 8. Team training

Ongoing team training will be provided on housekeeping and hygiene protocols.  All staff members have completed an enhanced Covid awareness training programme.  UCC Summer Beds has been accredited the Failte Ireland Safety Charter - the safety standard for tourism and hospitality in Ireland.